Accessibility Statement

Last reviewed August 20, 2026

This statement covers zongo and is provided in line with the European Accessibility Act (Directive (EU) 2019/882) and the harmonized standard EN 301 549, which incorporates WCAG 2.1 Level AA for mobile software.

Conformance status

zongo is designed to conform to EN 301 549 / WCAG 2.1 Level AA. Supported today:

• VoiceOver — every control is labelled and every screen is navigable without sight. The puzzle board is exposed as a single element with live progress (“N of M cells covered, next number K”), and direct interaction lets VoiceOver players draw with the same gesture as everyone else.
• Dynamic Type — text and informative icons scale with the system text size, including the largest accessibility sizes.
• Reduce Motion — animated and ambient effects are disabled or frozen when the system setting is on; anything they conveyed stays visible as a static mark.
• Colour is never the only cue — states that matter are also distinguished by shape, text, or symbol.
• Contrast — colour palettes are checked against the WCAG floors (4.5:1 for text, 3:1 for UI components) by an automated test suite.
• Touch targets — interactive controls meet the 44 pt minimum.
• No audio- or haptic-only information — illegal moves, portals, and solves are always shown on the board; sound and haptics can each be switched off.
• No time limits in solo play — the solo timer is a stopwatch, never a fail condition. Timed pressure exists only in opt-in multiplayer races, where timing is essential to the activity (WCAG 2.2.1 essential exception).
• Spoken tips — coach guidance, dead-end notices, and win summaries can be read aloud.

Known limitations

• The multiplayer race countdown cannot be paused or extended; timing is essential to that competitive mode. Every other mode is untimed.
• Solving a puzzle means drawing a continuous path. VoiceOver's direct interaction supports this, but Switch Control users may find freeform drawing difficult. We are evaluating a step-by-step move input as an alternative.

Feedback

If you hit an accessibility barrier in zongo, email hola@papitooo.com. We aim to reply within 14 days. This is also the route to request this statement in another format.

Enforcement

If you are unsatisfied with our response, you can contact the market surveillance or enforcement authority for the European Accessibility Act in your EU member state.